Dave, Katie, Pat, and Chyenne presenting
ShopTalk

We educate our clients. We educate our industry.

ShopTalk is a resource for all things digital marketing, where Arc Intermedia’s subject matter experts publish research, findings, opinions, advice, and recaps of events and conferences.

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Google removed Business Profile Q&As. How does this impact your digital marketing strategy?
From global travel to client wins, 2025 was full of milestones. Here’s what Arc Intermedia is thankful for. With warm wish for a bright 2026.
Be the first to learn about Google Disco, a new AI-powered browser promising to blend search, tabs, and web apps to offer a new competitor in the search wars.
The creator of Breaking Bad has a new TV show that our VP of operations thinks is actually about the thread of AI slop. Read how to preserve your individuality and use AI to your advantage in digital marketing.
With ChatGPT Atlas, OpenAI wants to replace your existing web browser with built-in AI tools and task automation. Learn about it here.
If you didn't attend Digital Summit Philadelphia 2025, you can still learn like you did. Read this extensive recap of the most important points.
A new era of Apple software design language is upon us. But what will it mean for app brand individuality? This post explains why app developers have never faced something like this before.
How important is good customer service? Equally importantly, how damaging is bad customer service? This fun Business Fable explains it all.
A true story of how customer service can make or break consumer loyalty. With a car fire.
Are you ready for Google AI Mode? Find out what it is and how it will disrupt your life.