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Digital marketing news and trends, plus helpful tips, advice, and bright ideas.

May, Katie, and Mike talking over coffee & tea

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Arc Intermedia is extremely excited to announce its new website, and explain the impetus behind it. Check it out.
A new era of Apple software design language is upon us. But what will it mean for app brand individuality? This post explains why app developers have never faced something like this before.
How important is good customer service? Equally importantly, how damaging is bad customer service? This fun Business Fable explains it all.
A true story of how customer service can make or break consumer loyalty. With a car fire.
Are you ready for Google AI Mode? Find out what it is and how it will disrupt your life.
When a newly rescued dog ran away from her new home, she unexpectedly taught a powerful lesson about trust that applies just as much to business as it does to life. See why trusting your team is essential for success.
Poor communication can ruin even the most special moments. Discover how a lack of clear messaging led to a father missing his daughter’s big performance at Radio City Music Hall—and why businesses must prioritize effective communication.
This article explores 7 significant digital marketing trends predicted to shape 2025, including the rise of AI-powered search engines, the dominance of digital video advertising, the growing influence of social media commerce, and the importance of user-generated content.
Generative AI is rapidly evolving, impacting creativity and content production. This article examines its progress, explores the ethical implications, and provides insights into how companies can strategically adapt to this transformative technology.
Discussions around artificial intelligence seem to be far reaching and this includes how AI will impact SEO. Read what Matthew Ulmer has to say about if AI will change SEO.