Dave, Katie, Pat, and Chyenne presenting
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ShopTalk is a resource for all things digital marketing, where Arc Intermedia’s subject matter experts publish research, findings, opinions, advice, and recaps of events and conferences.

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What happens when AI answers before the click? Arc Intermedia's Patrick Coyne and David Sonn recently participated in a panel session for the AI Shaping Discovery event to answer this topic and more. Here's the recap.
Catch up on important AI & organic visibility news for June 2026, including Google Search Console AI reporting, writing for AI and humans, the inverted pyramid, and consumer trust trends.
Most businesses scrutinize every other marketing channel. Google LSAs often get a free pass. We explore the questions advertisers should be asking before taking LSA performance at face value.
Learn why the inverted pyramid writing style is making a comeback as AI search rewards clear, front-loaded content that answers user questions first.
We compare ChatGPT and Claude to determine which AI tool is best for marketers right now.
Is AI always the best path to business efficiency? In our latest ShopTalk video, we break down why over-engineering simple tasks with expensive LLMs is breaking workflows—and why classic AI-free automation is often the better way.
Google adds generative AI performance data to Search Console. Discover what’s changing, why impression metrics matter, and how to optimize for AI visibility.
Catch up on important AI & organic visibility news for May 2026, including Google's search-shattering announcements, tracking AI traffic from within Google Analytics, and how Perplexity ranks content.
Join Arc Intermedia’s Patrick Coyne and industry leaders at the Philly Ad Club on June 9 to learn how AI search is rewriting the rules of brand visibility.
Google I/O 2026 changed search forever. Discover why digital marketing, AEO, and PR remain entirely separate disciplines—and how agencies build the ultimate loop to get your brand cited by major LLMs.
Google I/O 2026 changed search forever. Discover why traditional keywords are dead and how to pivot your marketing strategy toward holistic AI visibility. Watch Arc's new video series Let's Talk Shop with Matthew Ulmer.
Google just fundamentally changed search. Our digital marketing experts break down what Google's massive AI upgrades mean for the future of SEO, content, and local business.
Google I/O 2026 fully confirmed AI is transforming SEO. Learn how Gemini, AI Overviews, entity SEO, and AI visibility are changing search.
The much requested event "AI Shaping Discovery" will be moderated by Arc Intermedia president, David Sonn, with leading, expert panelists, including Arc's own Pat Coyne, national speaker, Mike King, and PR pro, Laura Emanuel. Held at the swanky Pyramid Club high above center city Philadelphia, the event will be held June 9, 2026. Read more.
Google is now displaying social media updates directly in Business Profiles on desktop. Learn what this means for local visibility, & your content strategy.
Humor and authenticity are the ultimate superpowers for modern brands on social media. Learn why 91% of consumers prefer funny brands, and how stepping out of your corporate comfort zone can drive deeper audience engagement and loyalty.